How The Internet Has Changed Business Today

Twenty years ago, the internet was still in its infancy stage, and wasn’t widely available. Today, the internet is everywhere, and has changed the way we do business for the better. Instead of just operating in a store front, the internet has allowed businesses to grow faster thanks to its availability in most parts of the world.

Here are some of the positive ways the internet has impacted businesses.

Brand Expansion

The internet has allowed companies to expand their brand without having to pay substantial amounts of money for marketing. Since most businesses have websites and social media accounts these days, they can target their desired demographic and find out what their shopping tendencies are thanks to the internet.


If you are planning on starting a business and want to find out about the market you are entering, you can research the products you are trying to sell and find out if there is demand for your product or if the market is too saturated, helping you make your final decision on the business. Tools like Google analytics are great for this type of research.

Saves Money

As previously mentioned, before the internet, having a brick and mortar store was the best option when it came to owning a business. Thanks to the internet, you don’t have to have a physical store for your business and can save money by working from home if you choose to. Having a website that is frequently updated will get you more traffic than people coming to a physical store.

Provides Great Reach

One of the biggest advantages of the internet is that it provides a reach you can’t get with physical stores. A good example of this is Blockbuster Video, which dominated the movie rental business because they had stores all over the U.S.

The Internet allowed companies like Netflix to prosper because they were able to reach a larger audience, and by the time Blockbuster tried to adapt, it was too late as Netflix and other streaming services had already cornered the market.

eBay and Amazon are also great examples of the power of the internet when it comes to the reach it provides.

Improved Customer Service

The internet has made it easier for businesses to get feedback from their customers than before, allowing them to implement the feedback and improve customer satisfaction. The feedback can be received in form of email or social media post, which get read much quicker than calling a number to provide feedback.

If you want to learn more about how the internet can improve your business, you should contact professionals like TalkTalk Business leased line to find out how to implement the internet into your business.

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Ive been blogging now for 5 years on various sites for the love of knowledge share. I decided to start my own blog a few years back to share everything from tech to business news. Follow me on twitter for more.